Products bought through Amazon, Takealot, Makro Marketplace or Bob Shop are made by Valenna with the same process as website orders. What differs is who you deal with for the purchase itself.
| Marketplace order | |
|---|---|
| Production queue | One shared queue, first in, first out. No separate priority for any platform |
| Standards | The same automated, print-exactly-as-submitted workflow |
| Changes | Personalisation, artwork, options and quantities cannot change once production starts |
| Print supplies | Processed in the same queue as printed products |
| Order communication, payment, tracking and support for the purchase | Handled through the marketplace, which remains your main point of contact |
Neither. All orders share the same queue regardless of platform. See what happens after you place an order.
Only before the order enters production, as with direct orders.