Many non-standard requests can be assessed, but we need the exact finished specification, not only a reference picture. Send the full details before ordering any product or feature that is not already listed, and wait for confirmation.
📋 What to include in your request
- Product type and intended use
- Exact finished width and height
- Quantity, and page or sheet count
- Paper, board, cover and printing requirements
- Binding, cutting, finishing and layout
- Print-ready artwork, or a clear reference photo or drawing where the construction is unusual
- The date you need it
ℹ️ Good to know: we first check whether the size, material, construction and finishing can be produced with our available equipment and stock. Feasibility is confirmed for the exact request. Approval of one custom feature does not mean the same feature is available on every product.
📏 Bespoke notebook, notepad and deskpad sizes
We can trim these products to dimensions above A5 and below A4. A size above A5 is billed at the A4 rate because it is printed on A4 stock and trimmed. Supply artwork at the exact dimensions and enter them in the Notes field on the product page before adding it to the cart. See notebook sizes and bespoke notepad dimensions.
📐 Special layouts and binding
- Standard notepads are glued at the top. An offered wire-binding option creates a top-bound wire notepad.
- A notebook that must bind on the short edge: put that in the notebook Notes field and request confirmation if the option is not shown.
- Greyscale artwork: convert it yourself, and if you need it printed through the colour printer, add that instruction in Notes. See preparing greyscale artwork.
The Notes field is for print instructions and special requests. It is not a promise of free artwork editing.
🚫 Requests outside the standard menu
📷 Sending a reference photo
A photo helps, but it does not replace a full specification. See how to supply a reference photo.
❓ Frequently asked questions
Is a feasibility check a quote?
No. It confirms whether we can make the item. Current prices are on the product pages, and you can use a checkout invoice if you need one. See getting pricing and an invoice.
Can I order first and ask later?
No. Raise a ticket and wait for confirmation before placing an unlisted specification.
👉 Related guides and next steps