How to Place Your First Order at Valenna: Step by Step | Valenna

How to Place Your First Order at Valenna

Valenna sells three kinds of product. Pick the one that fits, then the checkout is the same for all: choose options, add your wording or file, pay online and receive your confirmation.

๐Ÿงญ Which order type?

TypeBest forWhat you supply
๐ŸŽ Personalised stationeryGifts, personal use, school and team useA name, initials or short message on a ready-made design. Diaries, planners, notebooks, journals, notepads, deskpads, pens and pencils
๐ŸŽจ Custom stationeryBusinesses, schools and creators with their own artworkOne print-ready file per design. Notebooks, planners, notepads, deskpads and more
๐Ÿ“ฆ Print suppliesDIY, packaging, school projects, business printingNothing. Cardstock, sticker paper and vinyl, photo paper and printing paper, pre-packed

See personalised vs custom printed and how personalisation works.

๐Ÿ’ฐ How custom pricing works

Custom pricing is based on what is physically produced: size, number of pages or sheets, cover type and finish, and binding or production method. It is not based on design complexity.

โš ๏ธ Warning: for custom stationery you must upload print-ready artwork only. Files are printed exactly as submitted and move straight into production, with no design work or editing. See the print-ready PDF checklist.

๐Ÿ“ The steps

  1. Browse or search for the product.
  2. Select your options: size, material, cover type.
  3. Enter your personalisation (if it applies).
  4. Upload your print-ready file (custom stationery only).
  5. Add to cart and go to checkout.
  6. Enter your delivery address and choose shipping. Checkout shows the real rates.
  7. Pay securely online.
  8. Receive your confirmation by email and WhatsApp. The order then enters production.

๐Ÿ”Ž Good to know

  • No account needed. Check out as a guest. Your account is created from the order. See how it works.
  • Several items, one shipping fee per order.
  • Mistakes: check everything before paying. Once an order enters production, changes are usually not possible. See the change cutoff.

โ“ Frequently asked questions

How long will it take?

See order lead time and deadlines.


๐Ÿ‘‰ Related guides and next steps